Utility contacts to verify before work
Investor-owned utility
Dominion Energy Virginia
- Service area
- Investor-owned electric service in Virginia, including Richmond, Northern Virginia, Hampton Roads, Charlottesville-area communities, and many central and eastern counties.
- Contractor / service coordination
- https://www.dominionenergy.com/virginia
- 811 / call before you dig
- https://va811.com/
Investor-owned utility
Appalachian Power
- Service area
- Investor-owned electric service in western and southwest Virginia, including Roanoke, Lynchburg-area communities, Blacksburg, Christiansburg, and many mountain counties.
- Contractor / service coordination
- https://www.appalachianpower.com/
- 811 / call before you dig
- https://va811.com/
Electric co-op
Rappahannock Electric Cooperative
- Service area
- Member-owned electric cooperative serving portions of 22 Virginia counties from the Blue Ridge region through north-central and eastern Virginia.
- Contractor / service coordination
- https://www.myrec.coop/
- 811 / call before you dig
- https://va811.com/
Gas utility
Washington Gas Virginia
- Service area
- Natural gas utility serving northern Virginia communities including Arlington, Alexandria, Fairfax County, Loudoun County, Prince William County, and nearby cities.
- Contractor / service coordination
- https://www.washingtongas.com/
- 811 / call before you dig
- https://va811.com/
Water utility
Fairfax Water
- Service area
- Public water utility serving Fairfax County and wholesale or retail customers in northern Virginia jurisdictions.
- Contractor / service coordination
- https://www.fairfaxwater.org/
- 811 / call before you dig
- https://va811.com/
When to call which utility
Use this Virginia utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Dominion Energy Virginia, Appalachian Power and Rappahannock Electric Cooperative. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Washington Gas Virginia for the listed gas distribution territory. Water utilities such as Fairfax Water coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://va811.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.