Northwest Ohio emergency contacts
Save this page. Bookmark it. The phone numbers a Toledo or Findlay homeowner should never have to search for in a panic.
Universal — anywhere in NW Ohio
Life-threatening (call first)
- 911911
Fire, medical emergency, immediate danger.
- 1-800-222-1222Poison Control
Suspected poisoning, accidental ingestion, chemical exposure. Free, 24/7.
Smell gas
- 1-800-344-4077Columbia Gas of Ohio (24/7)
Same provider for Toledo, Findlay, and most of NW Ohio. Leave the house first. Call from outside. Free response — they would rather come for a false alarm than miss a real leak.
Before you dig (call first — federally required)
- 811811 — Call Before You Dig
Free. Required by law before any digging — sewer line, gas line, water line, fence post, deck footer, tree planting. Utility crews mark all underground lines on your property. Ohio uses OUPS — give 48 hours notice (excluding weekends + holidays). Online filing at oups.org.
Toledo metro (Lucas, Wood, Fulton counties)
Electric: Toledo Edison (FirstEnergy). Water/sewer: Toledo Public Utilities + Lucas County Sanitary for rural areas.
Power outage / downed line
- 1-888-544-4877Toledo Edison (FirstEnergy) — outage
Report outage, downed line, sparking transformer. 24/7 dispatch. NEVER touch a downed line.
Water / sewer emergency
- (419) 936-2020Toledo Public Utilities — water main / sewer
Water main break, no water, sewer backup at street side, hydrant issue. After-hours: same number.
- (419) 213-4540Lucas County Sanitary Sewer (rural)
Outside Toledo city limits — sewer mains, lift-station issues.
Non-emergency police
- (419) 245-3340Toledo Police (non-emergency)
Property crime, neighbor disputes, suspicious activity that's not urgent.
Findlay metro (Hancock County)
Electric: AEP Ohio in town, Hancock-Wood Electric Cooperative for rural. Water/sewer: City of Findlay Water Distribution. Different providers than Toledo — don't dial Toledo Edison if your power is out in Findlay.
Power outage / downed line
- 1-800-672-2231AEP Ohio — outage
Findlay-area electric provider (different from Toledo Edison). Report outage, downed line, sparking transformer. 24/7 dispatch. NEVER touch a downed line.
- 1-800-445-4840Hancock-Wood Electric Cooperative (rural)
Rural Hancock + Wood County electric co-op. 24/7 outage line.
Water / sewer emergency
- (419) 424-7113City of Findlay Water Distribution
Water main break, no water, sewer backup at street side. Business hours; after-hours routes through dispatch.
- (419) 424-7150City of Findlay (after-hours dispatch)
Findlay Police dispatch — also routes after-hours water/sewer calls to on-call utility crew.
Non-emergency police
- (419) 424-7150Findlay Police (non-emergency)
Property crime, neighbor disputes, suspicious activity that's not urgent.
- (419) 424-7097Hancock County Sheriff (non-emergency)
Outside Findlay city limits — Arcadia, McComb, rural Hancock County.
After the immediate danger
Once Columbia Gas or your local water utility has stabilized the situation, you'll need a licensed pro for the repair. Skip the lead-gen middlemen — call a verified NW Ohio tech directly.