Home emergency help

Home emergency contacts

Save this page. 911, Poison Control, and 811 work in every state — they're below. For your local utility-emergency and state-management contacts, plus 24-hour steps for floods, fires, no heat, no AC, sewer backups, and gas leaks, open your state's emergency guide.

Works nationwide — any state

Life-threatening (call first)

  • 911

    Fire, medical emergency, immediate danger. Works in all 50 states + DC.

    911
  • Poison Control

    Suspected poisoning, accidental ingestion, chemical exposure. One number routes to your regional center anywhere in the U.S. Free, 24/7.

    1-800-222-1222

Smell gas

  • Leave first, then call your gas utility's 24/7 leak line

    There is no single national gas-leak number — it's your local utility. Get everyone out of the house first, don't flip switches, and call from outside. If you don't have the utility's number handy, call 911. Your state's utility-emergency contact is on its state page below.

    911

Before you dig (call first — federally required)

  • 811 — Call Before You Dig

    Free, nationwide. Required by law before any digging — sewer line, gas line, water line, fence post, deck footer, tree planting. Utility crews mark all underground lines on your property. Notice windows and the online portal vary by state (Ohio uses OUPS at oups.org; most states give 2–3 business days).

    811

Your state's emergency guide

Each state page lists poison control, the state utility-emergency contact, state emergency management, and weatherization assistance — plus what to do in the first minutes of a burst pipe, electrical fire, no-heat, no-AC, sewer backup, or gas leak. Covering 51 jurisdictions.

Example: Northwest Ohio (local utility contacts)

Ohio is our launch state, so here's the city-level depth we're building everywhere — the exact utility numbers a Toledo or Findlay homeowner shouldn't have to search for in a panic. These apply to Northwest Ohio only; use your own state's guide above for everywhere else.

Toledo metro (Lucas, Wood, Fulton counties)

Electric: Toledo Edison (FirstEnergy). Water/sewer: Toledo Public Utilities + Lucas County Sanitary for rural areas.

Power outage / downed line

  • Toledo Edison (FirstEnergy) — outage

    Report outage, downed line, sparking transformer. 24/7 dispatch. NEVER touch a downed line.

    1-888-544-4877

Water / sewer emergency

  • Toledo Public Utilities — water main / sewer

    Water main break, no water, sewer backup at street side, hydrant issue. After-hours: same number.

    (419) 936-2020
  • Lucas County Sanitary Sewer (rural)

    Outside Toledo city limits — sewer mains, lift-station issues.

    (419) 213-4540

Non-emergency police

  • Toledo Police (non-emergency)

    Property crime, neighbor disputes, suspicious activity that's not urgent.

    (419) 245-3340

Findlay metro (Hancock County)

Electric: AEP Ohio in town, Hancock-Wood Electric Cooperative for rural. Water/sewer: City of Findlay Water Distribution. Different providers than Toledo — don't dial Toledo Edison if your power is out in Findlay.

Power outage / downed line

  • AEP Ohio — outage

    Findlay-area electric provider (different from Toledo Edison). Report outage, downed line, sparking transformer. 24/7 dispatch. NEVER touch a downed line.

    1-800-672-2231
  • Hancock-Wood Electric Cooperative (rural)

    Rural Hancock + Wood County electric co-op. 24/7 outage line.

    1-800-445-4840

Water / sewer emergency

  • City of Findlay Water Distribution

    Water main break, no water, sewer backup at street side. Business hours; after-hours routes through dispatch.

    (419) 424-7113
  • City of Findlay (after-hours dispatch)

    Findlay Police dispatch — also routes after-hours water/sewer calls to on-call utility crew.

    (419) 424-7150

Non-emergency police

  • Findlay Police (non-emergency)

    Property crime, neighbor disputes, suspicious activity that's not urgent.

    (419) 424-7150
  • Hancock County Sheriff (non-emergency)

    Outside Findlay city limits — Arcadia, McComb, rural Hancock County.

    (419) 424-7097

After the immediate danger

Once 911 or your local utility has stabilized the situation, you'll need a licensed pro for the repair. Skip the lead-gen middlemen — find a verified tech directly. We list pros in all 50 states + DC, with the deepest coverage in our Ohio launch state.