Data deletion request
Last updated: 2026-06-08
ProFix Directory honors every verified deletion request. We respond within 30 days as required by the CCPA, GDPR, and equivalent US state privacy laws. Submitting this form does not require an account.
For homeowners
If you submitted a job request and want your lead data deleted, fill out the form below. We will remove your name, phone, email, address, and the description of the job from our database. Any contractor who already purchased the lead retains the snapshot they downloaded for their own records — we will notify them of your deletion request as required by law, but cannot reach into their systems.
For contractors
Contractors may request removal of their public-record listing. Because listings are sourced from public records (Ohio Secretary of State, state license boards, BBB, county permit feeds), we will verify that the request comes from an authorized representative before suppressing the listing. You must provide:
- The exact business name as it appears on the directory
- The state license number (or the public-record identifier we use)
- Verification of authority — a license-board email address, a business domain email, or a signed letter on company letterhead emailed to privacy@profixdirectory.com
Approved removals are processed within 30 days. Suppression persists across future scrapes — once removed, we will not re-publish the listing without a fresh request from you.
Submit a deletion request
What happens next
- We acknowledge the request within two business days at the email you provide.
- We verify identity or authorized-agent status.
- We complete deletion or suppression within 30 days and send written confirmation.
- You may appeal a denial by emailing privacy@profixdirectory.com within 30 days of the decision.
Other ways to reach us
- Email: privacy@profixdirectory.com
- Listing correction (not deletion): /corrections
- Full privacy policy: /privacy
- Spanish version: /es/eliminacion-de-datos
ProFix Directory is operated by ProFix Directory LLC, an Ohio limited liability company.