Utility contacts to verify before work
Municipal utility
Nashville Electric Service
- Service area
- Public electric distributor serving Nashville, Davidson County, and portions of Cheatham, Robertson, Rutherford, Sumner, Williamson, and Wilson counties.
- Contractor / service coordination
- https://www.nespower.com/
- 811 / call before you dig
- https://www.tenn811.com/
Municipal utility
Knoxville Utilities Board
- Service area
- Municipal electric, gas, water, and wastewater utility serving Knoxville and portions of Knox, Anderson, Blount, Grainger, Jefferson, Loudon, Sevier, and Union counties.
- Contractor / service coordination
- https://www.kub.org/
- 811 / call before you dig
- https://www.tenn811.com/
Electric co-op
Middle Tennessee Electric
- Service area
- Member-owned electric cooperative serving Williamson, Rutherford, Cannon, and Wilson counties and fast-growing communities southeast and south of Nashville.
- Contractor / service coordination
- https://mte.com/
- 811 / call before you dig
- https://www.tenn811.com/
Gas utility
Chattanooga Gas
- Service area
- Natural gas distribution utility serving Chattanooga, Hamilton County, and surrounding southeast Tennessee communities.
- Contractor / service coordination
- https://www.chattanoogagas.com/
- 811 / call before you dig
- https://www.tenn811.com/
Municipal utility
Memphis Light, Gas and Water
- Service area
- Municipal electric, gas, and water utility for Memphis and Shelby County.
- Contractor / service coordination
- https://www.mlgw.com/
- 811 / call before you dig
- https://www.tenn811.com/
Water utility
Consolidated Utility District of Rutherford County
- Service area
- Public water utility serving Rutherford County communities outside Murfreesboro's city water system and selected municipal interfaces.
- Contractor / service coordination
- https://www.cudrc.com/
- 811 / call before you dig
- https://www.tenn811.com/
When to call which utility
Use this Tennessee utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Nashville Electric Service, Knoxville Utilities Board, Middle Tennessee Electric and Memphis Light, Gas and Water. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Chattanooga Gas for the listed gas distribution territory. Water utilities such as Consolidated Utility District of Rutherford County coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://www.tenn811.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.