Utility contacts to verify before work
Investor-owned utility
Portland General Electric
- Service area
- Investor-owned electric service in northwest Oregon, including Portland-area communities, Salem, Gresham, Hillsboro, Beaverton, Oregon City, and the Willamette Valley.
- Contractor / service coordination
- https://portlandgeneral.com/
- 811 / call before you dig
- https://digsafelyoregon.com/
Investor-owned utility
Pacific Power Oregon
- Service area
- Investor-owned electric service in Oregon communities including Medford, Bend-area towns, Pendleton, Klamath Falls, Albany-area communities, and parts of the coast.
- Contractor / service coordination
- https://www.pacificpower.net/
- 811 / call before you dig
- https://digsafelyoregon.com/
Electric co-op
Central Electric Cooperative
- Service area
- Member-owned electric cooperative serving central Oregon, including Bend-area rural customers and portions of Deschutes, Crook, Jefferson, and nearby counties.
- Contractor / service coordination
- https://www.cec.coop/
- 811 / call before you dig
- https://digsafelyoregon.com/
Municipal utility
Eugene Water & Electric Board
- Service area
- Public electric and water utility serving Eugene and selected customers in the McKenzie River and Lane County service area.
- Contractor / service coordination
- https://www.eweb.org/
- 811 / call before you dig
- https://digsafelyoregon.com/
Gas utility
NW Natural
- Service area
- Natural gas distribution utility serving northwest Oregon, including Portland, Salem, Vancouver-border communities, the Willamette Valley, and parts of the coast.
- Contractor / service coordination
- https://www.nwnatural.com/
- 811 / call before you dig
- https://digsafelyoregon.com/
Water utility
Portland Water Bureau
- Service area
- Municipal water utility serving Portland and wholesale water providers in the regional Bull Run and groundwater service system.
- Contractor / service coordination
- https://www.portland.gov/water
- 811 / call before you dig
- https://digsafelyoregon.com/
When to call which utility
Use this Oregon utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Portland General Electric, Pacific Power Oregon, Central Electric Cooperative and Eugene Water & Electric Board. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use NW Natural for the listed gas distribution territory. Water utilities such as Portland Water Bureau coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://digsafelyoregon.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.