Utility contacts to verify before work
Investor-owned utility
PNM
- Service area
- Investor-owned electric utility serving Albuquerque, Rio Rancho, Santa Fe-area communities, and many central and northern New Mexico territories.
- Contractor / service coordination
- https://www.pnm.com/
- 811 / call before you dig
- https://www.nm811.org/
Electric co-op
Kit Carson Electric Cooperative
- Service area
- Member-owned electric cooperative serving Taos, Colfax, and Rio Arriba county communities in northern New Mexico.
- Contractor / service coordination
- https://kitcarson.com/
- 811 / call before you dig
- https://www.nm811.org/
Gas utility
New Mexico Gas Company
- Service area
- Statewide natural gas utility serving Albuquerque, Santa Fe, Las Cruces, Roswell, and many other New Mexico communities.
- Contractor / service coordination
- https://www.nmgco.com/
- 811 / call before you dig
- https://www.nm811.org/
Water utility
Albuquerque Bernalillo County Water Utility Authority
- Service area
- Regional water and wastewater utility serving Albuquerque and Bernalillo County customers with drinking water, sewer, and conservation programs.
- Contractor / service coordination
- https://www.abcwua.org/
- 811 / call before you dig
- https://www.nm811.org/
Electric co-op
Jemez Mountains Electric Cooperative
- Service area
- Member-owned electric cooperative serving northern New Mexico communities in Rio Arriba, Sandoval, Santa Fe, and nearby counties.
- Contractor / service coordination
- https://www.jemezcoop.org/
- 811 / call before you dig
- https://www.nm811.org/
When to call which utility
Use this New Mexico utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: PNM and Kit Carson Electric Cooperative. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use New Mexico Gas Company for the listed gas distribution territory. Water utilities such as Albuquerque Bernalillo County Water Utility Authority coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://www.nm811.org/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.