Utility contacts to verify before work
Investor-owned utility
ComEd
- Service area
- Investor-owned electric distribution service in northern Illinois, including Chicago, the collar counties, Rockford, DeKalb, Kankakee, and many northern communities.
- Contractor / service coordination
- https://www.comed.com/
- 811 / call before you dig
- https://www.illinois1call.com/
Investor-owned utility
Ameren Illinois
- Service area
- Investor-owned electric and natural gas service across central and southern Illinois, including Peoria, Springfield-area communities, Champaign, Decatur, Belleville, and Carbondale.
- Contractor / service coordination
- https://www.ameren.com/illinois
- 811 / call before you dig
- https://www.illinois1call.com/
Municipal utility
City Water, Light and Power
- Service area
- Municipal electric and water utility for Springfield and city-served customers in Sangamon County.
- Contractor / service coordination
- https://cwlp.com/
- 811 / call before you dig
- https://www.illinois1call.com/
Gas utility
Nicor Gas
- Service area
- Natural gas distribution utility in northern Illinois, including many Chicago suburbs, Rockford, Aurora-area communities, Joliet-area communities, and rural towns.
- Contractor / service coordination
- https://www.nicorgas.com/
- 811 / call before you dig
- https://www.illinois1call.com/
Water utility
Illinois American Water
- Service area
- Regulated water and wastewater utility serving Illinois communities including Peoria, Alton, Champaign, Cairo, Streator, Sterling, and several metro-east systems.
- Contractor / service coordination
- https://www.amwater.com/ilaw/
- 811 / call before you dig
- https://www.illinois1call.com/
When to call which utility
Use this Illinois utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: ComEd, Ameren Illinois and City Water, Light and Power. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Nicor Gas for the listed gas distribution territory. Water utilities such as Illinois American Water coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://www.illinois1call.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.