Utility contacts to verify before work
Investor-owned utility
Idaho Power
- Service area
- Investor-owned electric service in southern Idaho and eastern Oregon, including Boise, Meridian, Nampa, Twin Falls, Pocatello-area communities, and rural Snake River regions.
- Contractor / service coordination
- https://www.idahopower.com/
- 811 / call before you dig
- https://digline.com/
Investor-owned utility
Avista Utilities
- Service area
- Investor-owned electric and natural gas service in northern Idaho, including Coeur d'Alene, Post Falls, Lewiston, Moscow, Sandpoint, and nearby communities.
- Contractor / service coordination
- https://www.myavista.com/
- 811 / call before you dig
- https://digline.com/
Electric co-op
Kootenai Electric Cooperative
- Service area
- Member-owned electric cooperative serving Kootenai County and portions of Benewah, Bonner, and Spokane County border-area communities.
- Contractor / service coordination
- https://www.kec.com/
- 811 / call before you dig
- https://digline.com/
Municipal utility
Idaho Falls Power
- Service area
- Municipal electric utility for the City of Idaho Falls and city-served customers in Bonneville County.
- Contractor / service coordination
- https://www.idahofallsidaho.gov/161/Idaho-Falls-Power
- 811 / call before you dig
- https://digline.com/
Gas utility
Intermountain Gas Company
- Service area
- Natural gas distribution utility serving southern Idaho communities including Boise, Nampa, Caldwell, Twin Falls, Idaho Falls-area towns, and Pocatello.
- Contractor / service coordination
- https://www.intgas.com/
- 811 / call before you dig
- https://digline.com/
Water utility
Veolia Water Idaho
- Service area
- Regulated water utility serving Boise-area customers and nearby Treasure Valley communities in Ada County.
- Contractor / service coordination
- https://mywater.veolia.us/idaho/standard-home
- 811 / call before you dig
- https://digline.com/
When to call which utility
Use this Idaho utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Idaho Power, Avista Utilities, Kootenai Electric Cooperative and Idaho Falls Power. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Intermountain Gas Company for the listed gas distribution territory. Water utilities such as Veolia Water Idaho coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://digline.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.