Utility contacts to verify before work
Investor-owned utility
Georgia Power
- Service area
- Investor-owned electric service across Georgia, including Atlanta, Macon, Columbus, Savannah, Athens, Augusta-area communities, and many rural counties.
- Contractor / service coordination
- https://www.georgiapower.com/
- 811 / call before you dig
- https://georgia811.com/
Electric co-op
Jackson EMC
- Service area
- Member-owned electric cooperative serving northeast Georgia, including Jackson, Gwinnett, Hall, Banks, Barrow, Clarke, Franklin, Lumpkin, Madison, and nearby counties.
- Contractor / service coordination
- https://www.jacksonemc.com/
- 811 / call before you dig
- https://georgia811.com/
Municipal utility
Marietta Power and Water
- Service area
- Municipal electric and water utility for the City of Marietta and selected utility customers in Cobb County.
- Contractor / service coordination
- https://www.mariettaga.gov/151/Power-Water
- 811 / call before you dig
- https://georgia811.com/
Gas utility
Atlanta Gas Light
- Service area
- Natural gas distribution utility in Georgia, including Atlanta, Athens, Augusta, Macon, Savannah, Rome, Valdosta, and surrounding service territories.
- Contractor / service coordination
- https://www.atlantagaslight.com/
- 811 / call before you dig
- https://georgia811.com/
Water utility
DeKalb County Watershed Management
- Service area
- County water and sewer utility for unincorporated DeKalb County and many cities within DeKalb County.
- Contractor / service coordination
- https://www.dekalbcountyga.gov/watershed-management/watershed-management
- 811 / call before you dig
- https://georgia811.com/
When to call which utility
Use this Georgia utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Georgia Power, Jackson EMC and Marietta Power and Water. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Atlanta Gas Light for the listed gas distribution territory. Water utilities such as DeKalb County Watershed Management coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://georgia811.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.