Utility contacts to verify before work
Investor-owned utility
Florida Power & Light
- Service area
- Investor-owned electric service across much of Florida, including Miami-Dade, Broward, Palm Beach, Treasure Coast, Gulf Coast, and north Florida communities.
- Contractor / service coordination
- https://www.fpl.com/
- 811 / call before you dig
- https://www.sunshine811.com/
Investor-owned utility
Duke Energy Florida
- Service area
- Investor-owned electric service in central and north Florida, including St. Petersburg, Clearwater, Orlando-area suburbs, Ocala, Gainesville-area communities, and the Nature Coast.
- Contractor / service coordination
- https://www.duke-energy.com/
- 811 / call before you dig
- https://www.sunshine811.com/
Municipal utility
JEA
- Service area
- Community-owned electric, water, and wastewater utility serving Jacksonville and parts of Duval, St. Johns, Nassau, and Clay counties.
- Contractor / service coordination
- https://www.jea.com/
- 811 / call before you dig
- https://www.sunshine811.com/
Gas utility
TECO Peoples Gas
- Service area
- Natural gas distribution utility serving Florida communities including Tampa, Orlando, Lakeland, Jacksonville, Sarasota, Miami, and many coastal and inland cities.
- Contractor / service coordination
- https://www.peoplesgas.com/
- 811 / call before you dig
- https://www.sunshine811.com/
Water utility
Tampa Bay Water
- Service area
- Regional wholesale water supplier for Hillsborough, Pasco, and Pinellas counties plus New Port Richey, St. Petersburg, and Tampa.
- Contractor / service coordination
- https://www.tampabaywater.org/
- 811 / call before you dig
- https://www.sunshine811.com/
When to call which utility
Use this Florida utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Florida Power & Light, Duke Energy Florida and JEA. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use TECO Peoples Gas for the listed gas distribution territory. Water utilities such as Tampa Bay Water coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://www.sunshine811.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.