Utility contacts to verify before work
Investor-owned utility
Alabama Power
- Service area
- Investor-owned electric service across much of Alabama, including Birmingham, Montgomery, Mobile, Tuscaloosa, Auburn, and many surrounding communities outside TVA and cooperative territories.
- Contractor / service coordination
- https://www.alabamapower.com/
- 811 / call before you dig
- https://www.al811.com/
Municipal utility
Huntsville Utilities
- Service area
- Municipal electric, natural gas, and water service for Huntsville, most of Madison County, and limited adjacent service pockets in north Alabama.
- Contractor / service coordination
- https://www.hsvutil.org/
- 811 / call before you dig
- https://www.al811.com/
Electric co-op
Baldwin EMC
- Service area
- Member-owned electric cooperative serving Baldwin County and southern Monroe County, including Gulf Shores, Foley, Robertsdale, Bay Minette, and rural coastal communities.
- Contractor / service coordination
- https://www.baldwinemc.com/
- 811 / call before you dig
- https://www.al811.com/
Gas utility
Spire Alabama
- Service area
- Regulated natural gas distribution in Alabama communities including Birmingham, Montgomery, Mobile, Huntsville, Tuscaloosa, Anniston, Gadsden, and surrounding suburbs.
- Contractor / service coordination
- https://www.spireenergy.com/
- 811 / call before you dig
- https://www.al811.com/
Water utility
Birmingham Water Works
- Service area
- Public water service for Birmingham and portions of Jefferson, Shelby, St. Clair, Blount, and Walker counties through direct and wholesale accounts.
- Contractor / service coordination
- https://www.bwwb.org/
- 811 / call before you dig
- https://www.al811.com/
When to call which utility
Use this Alabama utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Alabama Power, Huntsville Utilities and Baldwin EMC. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Spire Alabama for the listed gas distribution territory. Water utilities such as Birmingham Water Works coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://www.al811.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.