TL;DR
A flat-rate repair book is the pricing guide — today usually an app — that assigns a fixed labor charge to each defined appliance repair task, built from industry-average times multiplied by the company's hourly cost, so a board swap or pump replacement costs the same whether it takes the tech 40 minutes or two hours. Customers get a firm quote after diagnosis instead of an open-ended hourly meter.
What it means
A flat-rate repair book is the pricing guide — today usually an app — that assigns a fixed labor charge to each defined appliance repair task, built from industry-average times multiplied by the company's hourly cost, so a board swap or pump replacement costs the same whether it takes the tech 40 minutes or two hours. Customers get a firm quote after diagnosis instead of an open-ended hourly meter. The diagnostic or trip fee is typically separate and often credited toward the repair if approved.
Where it sits in the glossary
Flat-rate repair book is part of the Trade jargon group inside the ProFix Directory glossary. Browse every term in this category from the glossary index.
Why Ohio homeowners should know it
This is a term Ohio homeowners encounter when reading contractor quotes, hiring paperwork, or inspection reports. Understanding it well enough to ask one good follow-up question is usually all the protection a homeowner needs.
ProFix Directory keeps definitions short on the index page and saves the longer context — Ohio-specific rules, where the term comes from, and which ProFix tools touch it — for these per-term pages so the term is easy to cite and easy to share.
ProFix tools that touch this term
See also
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