ProFix Verification System
Board disciplinary records
State licensing boards publish enforcement actions — reprimands, fines, suspensions, revocations — against the contractors they license. When ProFix surfaces one of these, it follows the strictest honesty rules of any signal on the site, because a negative claim about a real business must be provably true at the moment you read it.
This verification layer is being prepared. It is not yet published, so no contractor disciplinary record is shown anywhere on ProFix today. When it goes live, it will follow exactly the firewall described on this page, and the board will always remain the authoritative source. To check a contractor's standing now, look them up directly with the relevant state board.
The honesty firewall
Every displayed disciplinary statement must clear all of these. If any one fails, we show nothing — a neutral pointer to the board, never a record.
- 1
Exact license-number match only.
A record is shown on a contractor profile only when their license number is an exact match to the board record — the same strict, never-fuzzy matching used across ProFix. We never join an enforcement record by name, business name, address, phone, or city, because a name collision could attach one contractor's record to a different, innocent business.
- 2
Absence is never a claim.
If we have no matching record for a license number, we show nothing at all. We never say a contractor is "clean," has "no discipline," or is in "good standing." Boards are trade-scoped and often backlogged, so silence is silence — the only honest absence statement is "verify current status at the board."
- 3
The board is the system of record.
ProFix is a dated head start, not the authority. Every record links to the official board page it came from, and every panel tells you to verify the current status live at the board before you act. A board action can be appealed, satisfied, or lifted after our snapshot.
- 4
Verbatim wording, never escalated.
We display the board's own words for an action — "Letter of Reprimand," "Fine," "Suspension," "Revocation" — exactly as published. We never rewrite a lesser action into stronger language, and an allegation or complaint is never presented as proven discipline.
- 5
Point-in-time, always dated.
Every action carries its real action date, and every panel shows the date ProFix last pulled the board's data. A record with no action date is excluded — it cannot honestly be shown as a dated public claim.
- 6
Fail closed on any ambiguity.
If a license number is anything less than an unambiguous single match, we show nothing rather than risk a false claim. Ambiguity always resolves to silence, never to a guess.
- 7
A correction path on every record.
Anyone who believes a record is wrong, outdated, or attached to the wrong license can contact us to correct or remove it. Truth is the only thing we publish, so a credible dispute or a board update takes a record down.
What this axis is — and is not
- It is a dated, board-sourced, license-number-matched pointer to official public enforcement records, with a link to verify the current status at the board.
- It is not a live status, a rating, an "avoid" list, or a claim that any contractor without a record is problem-free. Boards are trade-scoped, so an absence of records here means nothing about a contractor's standing.
ProFix already verifies live license status against official boards. This page describes how the separate disciplinary layer is governed. See the full verification methodology and how to verify a contractor directly with a state board.