Utility contacts to verify before work
Investor-owned utility
Appalachian Power West Virginia
- Service area
- Investor-owned electric utility serving southern West Virginia communities including Charleston, Huntington, Bluefield, and nearby mountain counties.
- Contractor / service coordination
- https://www.appalachianpower.com/
- 811 / call before you dig
- https://wv811.com/
Investor-owned utility
Mon Power
- Service area
- FirstEnergy electric utility serving northern and central West Virginia communities including Morgantown, Fairmont, Parkersburg, and nearby counties.
- Contractor / service coordination
- https://www.firstenergycorp.com/
- 811 / call before you dig
- https://wv811.com/
Electric co-op
Harrison Rural Electrification Association
- Service area
- Member-owned electric cooperative serving rural customers in Harrison County and nearby north-central West Virginia areas.
- Contractor / service coordination
- https://harrisonrea.com/
- 811 / call before you dig
- https://wv811.com/
Gas utility
Mountaineer Gas Company
- Service area
- Natural gas distribution utility serving Charleston, Huntington-area communities, the Eastern Panhandle, and other West Virginia service territories.
- Contractor / service coordination
- https://www.mountaineergasonline.com/
- 811 / call before you dig
- https://wv811.com/
Water utility
West Virginia American Water
- Service area
- Regulated water and wastewater utility serving Charleston, Huntington, Kanawha Valley, and other West Virginia communities.
- Contractor / service coordination
- https://www.amwater.com/wvaw/
- 811 / call before you dig
- https://wv811.com/
When to call which utility
Use this West Virginia utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Appalachian Power West Virginia, Mon Power and Harrison Rural Electrification Association. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Mountaineer Gas Company for the listed gas distribution territory. Water utilities such as West Virginia American Water coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://wv811.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.