Utility contacts to verify before work
Investor-owned utility
Green Mountain Power
- Service area
- Investor-owned electric utility serving most Vermont communities, including Burlington-area suburbs, Rutland, Barre, Montpelier, and rural towns.
- Contractor / service coordination
- https://greenmountainpower.com/
- 811 / call before you dig
- https://www.digsafe.com/
Electric co-op
Vermont Electric Cooperative
- Service area
- Member-owned electric cooperative serving northern and rural Vermont communities across multiple county service territories.
- Contractor / service coordination
- https://vermontelectric.coop/
- 811 / call before you dig
- https://www.digsafe.com/
Municipal utility
Burlington Electric Department
- Service area
- Municipal electric utility serving Burlington customers with public power, energy-efficiency programs, and service coordination.
- Contractor / service coordination
- https://www.burlingtonelectric.com/
- 811 / call before you dig
- https://www.digsafe.com/
Gas utility
Vermont Gas Systems
- Service area
- Natural gas utility serving northwest Vermont communities including Burlington, South Burlington, Winooski, Essex, and nearby towns.
- Contractor / service coordination
- https://vgsvt.com/
- 811 / call before you dig
- https://www.digsafe.com/
Water utility
Champlain Water District
- Service area
- Regional water supplier serving Chittenden County municipal systems and customers in the greater Burlington area.
- Contractor / service coordination
- https://www.champlainwater.org/
- 811 / call before you dig
- https://www.digsafe.com/
When to call which utility
Use this Vermont utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: Green Mountain Power, Vermont Electric Cooperative and Burlington Electric Department. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use Vermont Gas Systems for the listed gas distribution territory. Water utilities such as Champlain Water District coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://www.digsafe.com/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.