Utility contacts to verify before work
Investor-owned utility
DTE Energy
- Service area
- Investor-owned electric and gas service in southeast Michigan, including Detroit, Ann Arbor-area communities, Oakland County, Macomb County, and Downriver suburbs.
- Contractor / service coordination
- https://www.dteenergy.com/
- 811 / call before you dig
- https://missdig811.org/
Investor-owned utility
Consumers Energy
- Service area
- Investor-owned electric and gas service across Michigan's Lower Peninsula, including Grand Rapids, Jackson, Kalamazoo, Saginaw, Flint-area communities, and many rural counties.
- Contractor / service coordination
- https://www.consumersenergy.com/
- 811 / call before you dig
- https://missdig811.org/
Electric co-op
Great Lakes Energy
- Service area
- Member-owned electric cooperative serving western and northern Lower Michigan counties, including communities near Boyne City, Hart, Newaygo, Petoskey, and Traverse City.
- Contractor / service coordination
- https://www.gtlakes.com/
- 811 / call before you dig
- https://missdig811.org/
Municipal utility
Lansing Board of Water & Light
- Service area
- Municipal electric, water, steam, and chilled-water utility for Lansing and selected East Lansing, Delta Township, and surrounding customers.
- Contractor / service coordination
- https://www.lbwl.com/
- 811 / call before you dig
- https://missdig811.org/
Gas utility
SEMCO Energy Gas Company
- Service area
- Natural gas distribution utility serving Michigan communities including Battle Creek, Port Huron, Niles, Three Rivers, and Upper Peninsula service areas.
- Contractor / service coordination
- https://www.semcoenergygas.com/
- 811 / call before you dig
- https://missdig811.org/
Water utility
Detroit Water and Sewerage Department
- Service area
- City water and sewer utility for Detroit retail customers, coordinated with the regional Great Lakes Water Authority system.
- Contractor / service coordination
- https://detroitmi.gov/departments/water-and-sewerage-department
- 811 / call before you dig
- https://missdig811.org/
When to call which utility
Use this Michigan utility map before a job changes a meter, service mast, service drop, gas appliance, water line, trench, driveway, sewer lateral, or exterior structure. For electric outages, meter pulls, temporary power, service upgrades, underground-to-overhead changes, or a panel job that requires a utility disconnect, start with the electric utility assigned to the address: DTE Energy, Consumers Energy, Great Lakes Energy and Lansing Board of Water & Light. Rural addresses often sit in cooperative territory even when the nearest city is served by an investor-owned or municipal utility, so verify the premise before an electrician schedules the cutover. For natural-gas odors, hit lines, meter relocations, pressure questions, or appliance conversions, stop work and call the gas utility or 911 from a safe distance when there is an immediate leak; use SEMCO Energy Gas Company for the listed gas distribution territory. Water utilities such as Detroit Water and Sewerage Department coordinate taps, meters, backflow requirements, main shutoffs, hydrant use, and service-line ownership questions. Municipal utilities may bundle electric, gas, water, wastewater, and stormwater, so one counter can control several approvals. Before any excavation, boring, fence post, sign, tree planting, drainage, sewer, or water-service work, file the 811 ticket through https://missdig811.org/ and wait for marks or positive response. The utility marks public facilities; the contractor still needs private locating for owner-installed lighting, irrigation, propane, septic, yard drains, and lines beyond the meter.
811 comes before utility-side work
File a locate request before trenching, boring, planting, fencing, drainage work, sewer work, or water-service changes. Utility marks do not replace private locating on owner-installed lines.
Source: ProFix Editorial Team. Last updated 2026-06-09. Utility territories can change at parcel boundaries; verify the premise address with the utility and local 811 system before scheduling work.