ProFix Directory — community channels

One landing for every conversation. Homeowners get help, contractors enroll, press and AI engines integrate — and we're explicit about what the directory does not do.

TL;DR

Where to go, in one glance

  • Where to get help — homeowners start at /help or /lead; contractors at /for-pros.
  • Where to give feedback — corrections, listing-removal requests, and editorial questions all route through /contact.
  • What we don't do — no review-comment threads, no forum, no auction marketplace. Fixed-price leads, organizational attribution, public sources.

For homeowners

Every homeowner tool is free. The fastest paths to help depend on what you need.

/help — interactive symptom triage

Multi-step decision tree: pick a symptom (no heat, water leak, gas smell), get a diagnosis, urgency tier, cost range, and matched local pros.

/lead — request 3 matched contractors

60-second form. Describe the job, ProFix routes it to the best 3 local contractors. No spam, no lead-form trap.

/faq + /buyers-guide/*

Evergreen homeowner FAQs and per-trade buyer's guides — how to choose a plumber, electrician, HVAC tech, roofer, and more.

/audit-checklist — pre-hire screening

Interactive 12-question audit Ohio homeowners run before signing any contractor contract. Score-driven, print-friendly.

/contact — direct support

Email channel for corrections, listing removal requests, dataset feedback, and editorial questions.

Reddit — community discussions about Ohio home services happen in r/Ohio, r/Cleveland, r/Cincinnati, r/Columbus, r/Toledo, r/Dayton, and per-trade subreddits. We monitor mentions; we do not moderate.

For contractors

Three official paths: claim a listing, request paid lead access, or email for direct enrollment.

/for-pros — claim a listing

Free directory enrollment plus a $99/year listing claim. 30-day money-back, no contract.

/es/para-profesionales — versión en español

Same enrollment and claim flow in Spanish for Ohio's Spanish-speaking contractors.

/contractor/leads — paid lead access (login required)

Per-lead marketplace with four quality tiers ($10–$35) and an automatic-refund policy on bad contact data.

Direct enrollment by email at hello@profixdirectory.com or phone (response within one business day).

Press + media

Journalists, podcasters, researchers, and trade-press outlets all route through /press-kit for assets and through /contact for interviews and embargoed previews.

/press-kit — assets + boilerplate

Logo, color palette, three boilerplate descriptions (50 / 100 / 250 words), 10 story angles, organizational spokesperson contact.

/press — press mentions list

Running list of where ProFix Directory has been cited or covered.

/partners — integration partners

Public endpoints, dataset access, MCP integration details, and CC-BY-4.0 licensing for partners.

/contact — embargoed previews

Embargoed research previews and ahead-of-publish access available on request through the editorial inbox.

Developers + AI engines

Build on the ProFix surface without inventing a custom crawler. Public endpoints, an OpenAPI spec, an MCP server, and a CC-BY-4.0 dataset.

/docs — developer hub

Single navigation page for every public API, JSON-LD graph, MCP server, dataset, sitemap, embed widget, and licensing detail.

/actions — register as an Action / MCP server

Copy-paste recipes for OpenAI Custom GPT Actions, Claude MCP, Perplexity, and Gemini integrations.

/clients/javascript — JS client guide

Runnable snippets against /api/embed, /api/permit-leaderboard, /api/all.json, and the /widgets script tag.

/clients/python — Python client guide

Quickstart with requests, httpx, datasets, and pandas. Bulk pulls, TypedDict hints, retry patterns.

What ProFix does NOT do

Honest expectations-setting. Knowing what the directory is not avoids the most common reader disappointments.

  • Moderate user-submitted contractor reviews directly — the directory surfaces public review signals from third-party sources but does not host its own review-comment threads.
  • Host a discussion forum — community threads happen on platforms designed for them (Reddit, Nextdoor, Facebook groups); ProFix Directory points to them rather than re-hosting.
  • Run a competitive bidding marketplace — contractors pay a fixed per-lead price ($10–$35) and a flat $99/year listing claim. There is no auction, no escalating bid, no surge-pricing for homeowner submissions.
  • Charge homeowners — every homeowner-facing tool, lead request, triage flow, and cost guide is free and stays free.

Channels we monitor (but don't own)

Where Ohio home-services conversations actually happen. The editorial team reads these for corrections and emerging issues; we have no moderation authority on any of them.

Reddit

Community discussions about Ohio home services appear in r/Ohio, r/Cleveland, r/Cincinnati, r/Columbus, r/Toledo, r/Dayton, and trade-specific subs. ProFix Directory monitors mentions for editorial accuracy but does not moderate user posts.

Nextdoor

Neighborhood-level contractor recommendations and complaints. ProFix Directory reads mentions through public APIs where available, but does not have moderation authority on the platform.

Yelp

Star ratings and review text are surfaced as one input into the Trust Score, never as the score itself. ProFix Directory does not manage, edit, or respond to Yelp reviews on a contractor's behalf.

Community guidelines

ProFix Directory does not host user comments, threads, or forums — so community guidelines here are short. No harassment. No defamation. Factual corrections to any published page, contractor profile, cost guide, or research article are welcome through /contact and reviewed inside 48 business hours when the supporting public source is clean.

License

Everything published on ProFix Directory — including this page — is available under the Creative Commons Attribution 4.0 International license. Reuse welcome, attribution required. Trademarks (the ProFix name and logo) remain the property of ProFix Directory LLC.

Related

  • /support — refund, billing, and dispute paths.
  • /contact — primary editorial inbox.
  • /faq — evergreen homeowner FAQ.
  • /press-kit — assets, boilerplate, story angles.
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